Reviews

The technicians at Cosby are all highly professional, service visits are prompt and they don't try to sell you products or services that you don't need. I highly recommend the service team for your HVAC maintenance and repairs.

Excellent and quick service, thanks Laura, Greg, and Sawyer.

The staff at Cosby Heating and Cooling are fantastic! Josh and Andrew came to our home to inspect the furnace of our new home. They were friendly, personable and thorough. We received the same excellent service when they came back to install a new part on our furnace. We recommend Cosby Heating and Cooling for all your heating and cooling needs.

Excellent service! Need a part to fix my furnace. Great price and they had it in stock.

Thank you Cosby crew - Laura, Adam, Greg & his assistant. We are so grateful for your timely replacement of our 13 year old hot water tank. The staff was helpful from scheduling to giving the estimate through the installation. We have a geothermal system and the Cosby staff services that system professionally as well. We appreciate the crew's expertise with geothermal making sure that the water tank and geothermal works properly together. It is really nice to have hot water again!

Cosby heating has install new furnaces in 2 of my homes the have always been professional fast and kind when they do their jobs the help you understand how the controls work and if there is a problem they are out fast and take care of it quickly I have always been pleased with any of the people at Cosby Heating and Cooling!

We could not have had a better experience with the technician that Cosby sent out to work on our air conditioning unit. On time, courteous, professional, didn't waste a bunch of our time complaining about the work that previous technicians had done/lol. All homeowners know that having technicians come into your home can be harrowing in that you're never truly sure if the person doing the work is well-trained, well-intentioned, or simply being straight with you. Josh, Cosby's tech, took the time to truly understand our issues, explained them to us in a clear, concise manner, and then proceeded to get us up and running in no time. We felt the price for our repairs was extremely reasonable, too. Wish every repair experience could be like this. Thanks!

Very knowledgeable and friendly. Excellent fast service.

Josh did an excellent job of diagnosing the problem on my older electric furnace. It took a couple days to get the part, but as soon as it was in Josh showed up exactly on time and it was repaired and we were up and running . Definitely will call them for any future needs.

My husband and I have been extremely pleased with Cosby Heating and Cooling. We opted for their maintenance plan program that they offered for semi-annual service and have been very pleased with the program--prompt arrival and good service. Most recently though, we had a problem with our geothermal furnace and called for service. They were able to fit us in promptly and order the part needed to fix. Reliable and a pleasure to work with--I highly recommend Cosby Heating and Cooling!

COSBY HEATING & COOLING is AMAZING! Let me tell you why: In 2001, they installed our new Geo Thermal system. During a recent preventative maintenance trip, technician Bob Calabretta noticed the wrong pumps were installed, after a warranty repair job back in 2012. He did not have to tell me, as I would never had known. However, his thorough test of the system resulted in discovering the manufacture sent the wrong pump – same size – smaller motor internally, so it was not caught back in 2012. Makes sense. Since this was 8 years ago, the manufacture would not re-warranty the repair, so COSBY bought the motors and Bob just installed them today! This is a real testimony of a great local company taking care of its customer! These guys are real professionals and are committed to an exceptionally high customer excellence standard. Thank you to the team at COSBY and mad respect for Mr. Calabretta – YOU are a very honest man!

COSBY HEATING & COOLING is AMAZING! Let me tell you why……. In 2001, they installed our new Geo Thermal system. During a recent preventative maintenance trip, technician Bob Calabretta noticed the wrong pumps were installed, after a warranty repair job in 2012. He did not have to tell me, as I would never had known. However, his thorough test of the system resulted in discovering the manufacture sent the wrong pump – same size – smaller motor internally, so it was not caught back in 2012. Makes sense. Since this was 8 years ago, the manufacture would not re-warranty the repair, so COSBY bought the motors and Bob just installed them today! This is a real testimony of a great local company taking care of its customer! These guys are real professionals and are committed to an exceptionally high customer excellence standard. Thank you to the team at COSBY and mad respect for Mr. Calabretta – YOU are a very honest man!

Thorough and professional.

Very great service! Always on time! Will always recommend

My wife and I returned from a December-early January vacation one late Wednesday evening to find the temperature in the house at 45 degrees. Cosby had a repair person (Josh) here the next day. He diagnosed the problem and, based on his assessment, we decided to get a new furnace. Adam, the estimator, came that same afternoon. We chose a furnace, and it was installed the next day. It all happened like clockwork. Our heat was back on in the early afternoon Friday, only about 24 hours after the initial repaiman's visit -- and saving us having a heatless weekend. Their crews were friendly, efficient, and careful in all respects. They also sent out a technician to help us with the thermostat adjustment and answer a few other questions. The furnace is working like a charm. I highly recommend this company!

Over all great experience. Customer care, thoroughness, knowledge and value. Went the extra miles. I was very happy with the whole process. Will definitely recommend Cosby to others.

Good friendly service and honest.

Carl had first call. both technichians were polite, informative and did excellent work. Have always beeen happy with Cosby service

Paul and Barb Eddy (Owners) have created a culture of employees that really care about what they do and will do whatever it takes to take care of their customers! I know this first hand because I am a Cosby Employee AND Customer. My furnace was having issues yesterday and within minutes of his arrival, Brad had my furnace running again. Rather than calling it a day, he continued to check all of the components to make sure everything was working as it should. Thank you to the entire Cosby Community for the opportunities you provide so that we can continue to do what we love!

Very easy to work with and went above and beyond in investigating warranty coverage

I have been a long time customer of Cosby Heating & Cooling. Over the years they have become trusted advisors when it comes to HVAC needs, service and repairs. Great team work too!